Wycliffe Golf & Country Club
  • 08-Jun-2018 to 08-Aug-2018 (EST)
  • Food & Beverage
  • Wellington, FL, USA
  • $10.00
  • Hourly
  • Year-Round - Full Time

Yes


Job Summary

This position is responsible for greeting members and guests at the door. The host/hostess seats and presents clean menus to members and guests in a friendly, professional and quick manner.

 

Job Tasks/Duties

  • Greets and seats guests, presents menus to guests, informs them of specials and soups.
  • Treats all members and guests in a manner to ensure their complete satisfaction. Always strives to exceed guests' expectations.
  • Takes names on a waiting list.
  • Runs the floor plan board.
  • Observes tables and keeps track of clean, dirty and occupied tables.
  • Takes guest information and quotes wait times to members and guests accurately when tables are not immediately available.
  • Cleans, organizes and stocks menus at host area.
  • Answers phone and answers questions concerning the menu and restaurant.
  • Interacts with members and guests as they arrive and as they leave the restaurant to ensure positive dining experience.
  • Fills to-go orders, if applicable.
  • Maintains restrooms throughout shift, if applicable.
  • Sweeps foyer and front entrance area frequently.
  • Assists with table clearing and re-setting as needed.
  • Performs other duties as directed.

Competencies

  • Customer Focus.
  • Communication Proficiency.
  • Organizational Skills.
  • Stress Management/Composure.
  • Multi-task oriented.

 

Licenses and Special Requirements

  • Food safety certification.

 

Physical Demands and Work Environment

  • Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.
  • Push, pull or lift up to 50 pounds.
  • Continuous repetitive motions.
  • Work in hot, humid and noisy environment.

Education and/or Experience

  • High School education or equivalent.
  • Previous dining and/or banquet experience.

Job Knowledge, Core Competencies and Expectations 

  • Good organizational and follow-through skills.
  • Knowledge of and ability to perform required role during emergency situations.

 

 

Wycliffe Golf & Country Club
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